Terms of Use

These terms explain what this website is, what it does and doesn’t do, and where you stand when you use it. We’ve written them in plain language on purpose. If anything is unclear, write to us and a person will answer.

1. Who runs this site

mayaflats.com is the website of Maya’s Residence, a family-run aparthotel business with homes in Gdańsk, Poland and Athens, Greece.

The site is operated by:

• Gdańsk: Zarządzanie Apartamentami Maya’s Flats & Resorts, Toruńska 22, 80-747 Gdańsk, Poland.
• Athens: our Greek operating company — a separate entity, named in your booking confirmation.
• Athens property registry numbers (MHTE/AADE) are provided with each booking confirmation.

You can reach us at info@celestinresidence.pl or on WhatsApp at +48 884 828 718.

2. What this site is for

This site shows you our homes — photographs, descriptions, locations, prices and honest practical information — so you can decide whether you’d like to stay with us. That’s it. There are no accounts to create, nothing to sign up for, and no payments taken here.

3. Enquiries, and how a booking actually happens

You cannot book or pay on this website. Here is how it really works:

• The site shows our homes and what we honestly know about them.
• When you’re interested, you write to us. The enquiry buttons simply open an email or WhatsApp message in your own app, addressed to us, which you review and send yourself.
• A member of the family replies personally. We confirm availability, the exact price, and the terms of that particular stay in writing.
• Nothing is binding — for you or for us — until we have confirmed your booking in that correspondence. Any booking contract is formed in that exchange, on the terms stated there, not on this website.

Sending an enquiry commits you to nothing, and showing a home here is not an offer we are bound by — it’s an invitation to ask.

4. Accuracy of what you see

We work hard to keep this site truthful. What you see — photographs, prices, practical details — comes from our own records, and we update it as things change; but things do move: calendars change and prices are seasonal. Prices shown are indicative until we personally confirm them for your dates; as the site itself says, availability is confirmed personally. If we’ve got something wrong, tell us and we’ll fix it.

5. Intellectual property

The photographs, videos and words on this site are ours (or used with permission) and are protected by copyright. You’re welcome to browse, save and share pages for personal use; please don’t republish our photography or reuse our content commercially without asking.

The maps are a shared effort that deserves its credit: map data © OpenStreetMap contributors, served in the OpenMapTiles schema via OpenFreeMap, each under its own licence.

6. Acceptable use

Use the site as a guest would: to look, to read, to write to us. Please don’t try to break it, probe it, scrape it at scale, or use it to send unlawful, deceptive or abusive messages. That’s the whole list.

7. Our responsibility to you

We stand behind what we publish, and nothing in these terms takes away rights the law gives you. In particular:

• Nothing here excludes or limits liability that cannot lawfully be excluded — including liability for death or personal injury caused by negligence, or for intent or gross negligence.
• If you deal with us as a consumer, the mandatory consumer protections of your country of residence apply in full, whatever these terms say.

Beyond that, the site is an information and enquiry service. We are not responsible for interruptions outside our control (for example, hosting outages), or for the third-party services you choose to contact us through — your email provider or WhatsApp run under their own terms.

The terms of any actual stay — check-in, payment, cancellation, house rules — are agreed in the booking correspondence, not here.

8. Complaints and disputes

If something’s wrong, please tell us first at info@celestinresidence.pl. A person reads every message, and most things are fixed fastest that way.

If we can’t resolve it together, consumers in the EU may take a complaint to the consumer-protection or alternative-dispute-resolution bodies in their own country, or to their local courts — nothing in these terms restricts that. We are not currently signed up to a specific dispute-resolution body. (The EU’s online dispute resolution platform has been discontinued, which is why we no longer refer to it.)

9. Changes to these terms

This site is young, and these terms will evolve — in particular, they will be revised, with professional legal review, before we ever take bookings or payments online. When we change them we’ll update the date at the top, and the published version applies to your use of the site from that date. A change here never alters anything already agreed with you in booking correspondence.